FAQ's

At Shoplife we understand that many questions need to be answered before you make a purchasing decision. We have some of the Frequently Asked Questions (FAQ's) and answers. Please contact us with any questions that we did not cover.

Is my payment information secure?

YES- The Platform that we use is powered by Shopify and is a PCI compliant shopping cart that keeps our customers data secure. Also please see our PRIVACY POLICY

Where are you located & can I contact you?

Shoplife Store is owned and operated by Sharklife Management & Promotions. We are located in Menomonee Falls, Wisconsin USA. There are several ways to contact us via email, (sales@shoplife.store) phone (1-262-648-1185) or mail (N78W14573 Appleton Ave, Menomonee Falls, WI 53051 USA) or send us a message directly from our site using the contact us tab. Also please see our ABOUT US page

Where are these products coming from?

A large majority of our products are manufactured and shipped from China & Hong Kong. This allows our pricing to remain competitive and pass the discounts to our customers.

How long does it take for shipping?

Our manufactures are pretty consistent with processing orders timely. the typical time frame for shipping is 12-20 days via e-packet delivery. In general we ask or reserve the right to expect 4-6 weeks for delivery. Also please see our SHIPPING PROCESS

 

Can I get expedited shipping?

Unfortunately, we only offer our standard shipping of 12-20 days unless faster options are advertised on a particular product

How do Returns/Refunds Work?

We will gladly refund customers for incomplete products please see our return policy & terms of service

What Products do you sell?

Our inventory of products are expanding daily. We sell a variety of affordable watches & sunglasses, camping/survival gear, trendy gadgets custom T-shirts & Hoodies and more!

Do you offer samples?

Typically we do not offer samples however if you are looking to have a large custom t-shirt designed we can prepare a proof and send you a sample.